Terms of Service
Last updated: 2026-05-02
Welcome to the website of C.A.Q. & Air Duct Cleaning, a family-owned business rooted in Gilroy, CA, and serving the surrounding areas including San Martin, Aromas, Interlaken, and Morgan Hill. Our commitment is to deliver exceptional air duct and HVAC cleaning services enriched by generations of expertise and a steadfast dedication to traditional craftsmanship and values.
By accessing or using our services, you agree to comply with and be bound by these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By using C.A.Q. & Air Duct Cleaning's services, you affirm your acceptance of these Terms of Service. If you do not agree to these terms, you may not use our services.
2. Services Description
C.A.Q. & Air Duct Cleaning offers professional air duct and HVAC cleaning services designed to improve indoor air quality and enhance the efficiency of your HVAC systems. Our services include:
- Comprehensive air duct cleaning
- HVAC system inspection and cleaning
- Dryer vent cleaning
- Mold remediation in ducts
We take pride in our multi-generational expertise and uphold traditional methods to ensure quality and reliability.
3. User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information during scheduling.
- Ensure accessibility to your HVAC system and related areas as needed.
- Follow any safety instructions provided by our technicians.
Failure to comply with these responsibilities may result in rescheduling or additional charges.
4. Scheduling & Cancellation
To schedule a service, please contact us through our website or customer service line. We require a 24-hour notice for any cancellations or rescheduling requests. Cancellations made less than 24 hours before the scheduled service may incur a cancellation fee.
5. Payment Terms
Payment for services is due upon completion of the work. We accept various forms of payment including cash, credit cards, and checks. Invoices will be provided, and any payment discrepancies must be reported within 30 days.
6. Warranties & Guarantees
C.A.Q. & Air Duct Cleaning guarantees the quality of our workmanship. Should any issue arise directly related to our service, we will address it promptly. However, specific results such as energy savings or air quality improvements may vary and are not guaranteed.
7. Limitation of Liability
C.A.Q. & Air Duct Cleaning will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the services provided.
8. Indemnification
You agree to indemnify and hold C.A.Q. & Air Duct Cleaning, its employees, and agents harmless from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these Terms of Service.
9. Dispute Resolution
Any disputes arising from these terms will be governed by the laws of the State of California. You agree to resolve disputes through negotiation or, if necessary, through binding arbitration in Gilroy, CA.
10. Intellectual Property
All content, including trademarks, logos, and service descriptions, on our website is the intellectual property of C.A.Q. & Air Duct Cleaning. Unauthorized use is prohibited.
11. Modifications to Terms
C.A.Q. & Air Duct Cleaning reserves the right to modify these Terms of Service at any time. Changes will be communicated through our website. Continued use of our services following any changes constitutes acceptance of the new terms.
12. Contact Information
For any questions or concerns regarding these Terms of Service, please contact:
C.A.Q. & Air Duct Cleaning
123 Main Street
Gilroy, CA 95020
Phone: (408) 555-0199
Email: [email protected]
We appreciate your trust in C.A.Q. & Air Duct Cleaning and look forward to serving your air duct and HVAC cleaning needs with the dedication and care that our family has provided for generations.